HongKong Service Center

Address: Room 1201, Block 2, Golden Industrial Building, 16-26 Kwai Tak Street, Kwai Chung, Kwai Tsing District, HongKong
Phone: +852 51664240
E-mail:
lv@bwell-int.com
Opening Hours: Monday to Sunday from 0:00-24:00

(IF YOU PLAN TO VISIT OUR SERVICE CENTER, PLEASE CALL IN ADVANCE.)

Smart service. Solid support.

We provide comprehensive after-sales support for all products.

HOW CAN WE HELP YOU?

Product Repair

We provide repair services for all customized and non-customized products, including hardware failures and software system issues.

Product Maintenance

We offer regular maintenance services to extend the service life of your equipment, such as dynamic seal replacement, camera lens glass replacement, and O-ring replacement.

Spare Parts Replacement

We provide common spare parts for all non-customized products, ensuring timely replacements to minimize downtime.

Technical Support

Our team offers remote technical assistance to help users troubleshoot common issues. Services include: remote guidance for customized and non-customized products. And installation, configuration, and operational support.

Smart planning

We offer training programs for technical personnel to enhance their skills in routine maintenance and preventive servicing, including:

- System architecture and functional diagrams;

- Common fault identification and troubleshooting;

- Replacement of high-wear components;

- Usage of specialized tools.

Training formats: Online courses | On-site training | Field support.